Warranty

WARRANTY POLICY


  • Tyres retreaded by High Tech Tyre Retreaders (P) Ltd. carry a warranty valid up to 6 months.
  • Tyres retreaded by HTTRPL are guaranteed against all defects in material and workmanship. The warranty does not cover consequential damages caused by service hazards, vehicle defects, etc. The liability under this warranty is limited to make good the defects arising solely from the use of faulty material or workmanship on a pro-rata basis. Casing burst and/or air in casing is not covered under this warranty. The warranty is valid for a period of six month from the date of our invoice

Premature failures covered under warranty


Failures                      Reasons

Tread separation                          - Defective material and poor workmanship

Lug/Channel cracks

Patch separation

Early even wear

 

Premature failures not covered under warranty


Failures                           Reasons

Original ply separation                         - Due to over heat

Casing burst or air in the casing         - Due to impact of external objects

Sidewall cracks                                      - Due to under inflation

Fresh through cuts                               - Due to penetration of external objects

Burst at repairs done by others          - Due to poor repairs

Centre wear                                         - Due to over inflation

Shoulder wear                                      - Due to under inflation

Spot wear                                            - Due to spot spinning

Step wear and one side wear             - Due to mechanical problem

Early wear                                           - Due to mismatching

Casing burst at repairs                     - Due to tubeless operation of those tyres to be used with tube   

 

Tyre failures during the process


If a tyre fails in process, the credit note will be raised only for the invoice amount and no compensation is given for the casing damage.

Consequential damage


No compensation is given for consequential damages due to tyre failures. Our liability is only up to the extent of retreading value.

Pro-rata basis


Tyres failed during operations and covered under warranty will be settled on pro-rata basis by compensating only to the extent of unused tread depth.Only the original tread depth and the unused tread depth will be taken into consideration for calculating pro-rata amount.

Settlement


Any claim tyre has to be sent to the company along with its invoice details to trace its history. If the claim is approved, either a credit note can be raised for the claim amount or the tyre can be reprocessed at pro-rata billing.

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